Returns & Exchanges
At American Giant, we stand by the quality of our American-made gear and offer a 60-day window for returns or exchanges on all unwashed and unworn items. If your purchase doesn't meet your expectations, we are committed to making it right through a seamless return process.
Initiate Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to pull up your purchase history.
Select Items and Reason
Choose the specific items you wish to return or exchange and provide a brief reason to help us improve our craftsmanship.
Print and Attach Label
Download and print the prepaid USPS shipping label provided by the portal and securely attach it to your original packaging.
Drop Off and Refund
Hand your package to any USPS carrier or drop it at a local post office; your refund or exchange will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing